Frequently Asked Questions
You have questions. We've got answers.
Use our list of FAQs to find the information you need.
Why do disputes happen?
In order to be able to provide you with your programming, we must have agreements in place with channel owners. We work day in and day out to make sure there are standing agreements in place so your service is not interrupted. When contracts do come up for expiration, we work out new deals that guarantee you'll have your channels for a long time to come.
However, sometimes these channel owners try to force us into unreasonable contract terms—such as extreme rate increases that we cannot agree to, as they would not serve your best interests. At DISH, we constantly work to bring you programming at a great value.
What happens if there's not an agreement?
We work hard to ensure that we are able to reach agreements. It is never our intent to remove programming that is important to you. However, if channel owners cannot negotiate reasonably, and a new agreement is not reached, we no longer have the rights to carry this content. It's unfortunate that channel owners choose to block programming important to you. We much prefer for negotiations to be resolved behind the scenes, so you're never directly affected.
How often do disputes occur?
We must have agreements with owners of every channel that we provide and every contract expires at varying times. We're happy to say that we have agreements with hundreds of channel owners which allow you to watch your favorite programming uninterrupted. Unfortunately, there are instances when a channel owner puts your programming in jeopardy as we work towards a new agreement.
Why should I not switch providers?
Unfortunately, disputes between pay-TV providers and channel owners are not uncommon within the pay-TV industry. All pay-TV providers face disputes with channel owners. In fact, just last year there were 107 channel blackouts across the pay-TV industry. That is why switching your pay-TV provider is not the answer. Switching gives channel owners validation of what they are demanding and encourages them to raise rate demands. That ultimately drives up the cost for everyone. Sticking with DISH tells channel owners that they need to be reasonable and fair.